Refund Policy
Effective: February 2026
30-Day Money-Back Guarantee
If you're not happy with MyD1 Pro for any reason, we'll refund your purchase within 30 days. No questions asked.
How to Request a Refund
Simply email hello@myd1.app within 30 days of purchase. Include "Refund" in the subject line. We will process the full refund via Stripe immediately.
Processing Time
Refunds are processed within 5 to 10 business days. The refund will be credited to the original payment method used during purchase.
What Happens After a Refund
- Your account will be downgraded from Pro to Free.
- Your license key will be deactivated.
- All device activations will be removed.
- You'll retain access to all Free features.
Eligibility
Refunds are available for purchases made within the last 30 days. Requests made after 30 days will be considered on a case-by-case basis.
Exceptions
We may deny a refund if there is evidence of abuse (e.g., repeated purchases and refunds).
Contact
For refund requests or questions, email hello@myd1.app.
© 2026 MyD1.